Managed cloud hosting with backups and restore tests instead of only a VPS login

Who this is for

• Businesses deploying Capricon Core, Capricon Care, or Capricon built apps who want managed ops
• Teams without a full time DevOps or sysadmin bench for nights and weekends
• Multi branch companies that need predictable environments for UAT and production
• Buyers comparing cloud and on premise options who want Capricon to own the hosted path

What managed hosting typically includes

• Provisioned environments for agreed applications such as production and UAT where scoped
• HTTPS, baseline hardening, and access control for Capricon managed layers
• Backup schedules with restore testing at an agreed cadence
• Monitoring and alerting for availability and resource health
• Patching and maintenance windows coordinated with your owners
• Scaling guidance when users, branches, or traffic grow

Shared responsibility that usually stays with you

• Business decisions about who may access which data and reports
• Application level user administration inside ERP or HMS for roles your admins control
• Content and master data quality inside the software
• Third party SaaS accounts you subscribe to directly for email or payments unless listed

How we run hosting with you

• Map the app stack, expected load, and RPO or RTO targets in discovery
• Stand up environments and verify backup and restore before go live
• Operate with maintenance windows and incident communication
• Review capacity, cost, and restore test results on a schedule
• Support exit with export paths and cutover help if you move later

Buyer checklist

Questions to ask any cloud hosting provider

Uptime marketing is cheap. Ask about restore tests and ownership.

• What are the RPO and RTO targets, and when was the last successful restore test?
• Where does production data reside, and can residency requirements be met?
• Who owns OS patching, database backups, and secrets management?
• What is excluded from any uptime commitment for upstream ISP issues, force majeure, or customer changes?
• Can we use our own cloud account, or is hosting only on Capricon managed infrastructure?
• What is the exit process for data and environment handoff?

Frequently asked questions

What is managed cloud hosting?

Capricon operates the infrastructure and platform layers needed to run your Capricon application including servers or containers, TLS, backups, monitoring, and routine maintenance so your team focuses on using the software instead of babysitting VMs.

Do you guarantee 99.9% uptime?

We set availability targets in the hosting agreement based on architecture and budget. We do not advertise a blanket 99.9% claim without defining measurement, exclusions, and credits. Ask for the SLA table in your proposal.

Where is data hosted?

Hosting region and provider options are confirmed during discovery. If you have residency or latency requirements, for example keeping primary workloads in a preferred region, state them before provisioning.

How often are backups tested?

Backup jobs run on the schedule in your contract. Restore tests are scheduled periodically because an untested backup is only a hope. Critical systems should have a documented last test date.

Cloud or on premise for Capricon ERP or HMS?

Choose managed cloud when you want Capricon to own updates and recovery routines. Choose on premise or private hosting when policy or plant connectivity requires local control and you can fund real DR practice. See also our cloud versus on premise ERP guide.

Can hosting include WhatsApp or AI workloads?

Application hosting covers Capricon systems. WhatsApp Business Platform and AI model providers have their own accounts and fees. Capricon can integrate those services and host the application side that orchestrates them.

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